Exchange & Refund Policy

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Exchange and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Craffhome
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the Website.
“Website” refers to CraffHome, accessible from en.craffhome.com

“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Exchange and refund

Our Exchange and Refund Policy was last updated 04/04/2022

Thank you for shopping at CraffHome

If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Conditions for Exchange

In order for the Goods to be eligible for exchange, please make sure that:

The Goods were received in the last 48 hours.
The Goods are in the original packaging.

Conditions for Refund

In order for the Goods to be eligible for refund, please make sure that:

The Goods were received in the last 48 hours.
The Goods are in the original packaging.

In order to refund your order, one of the following conditions should also be applicable:

You received the wrong item
The item you purchased does not work
The item you received is the wrong color/size

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

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